Return & Refund Policy
Return & Refund Policy
At Ayvora Store, we want you to have a satisfactory shopping experience.
Return Eligibility
You may request a return if:
•The product arrives damaged or defective.
•You receive a wrong product.
•The product is significantly different from the description.
Return requests should generally be submitted within 7 days of delivery, unless a different return period is mentioned on the product page.
Conditions for Return
To be eligible for a return:
•The product should be unused and in its original condition, where applicable.
•Original packaging, accessories, manuals, and other included items should be retained.
•You may be required to provide photographs or videos showing the issue.
Products that have been damaged due to misuse, improper handling, or normal wear and tear may not be eligible for return.
Refunds
After the returned product is received and inspected, we will inform you whether the return has been approved.
If approved, the refund will be processed through the applicable payment method. The time taken for the refund to appear may depend on your bank or payment provider.
Damaged or Wrong Products
If you receive a damaged or incorrect product, please contact us as soon as possible with your order details and clear photos/videos of the product and packaging.
Non-Returnable Products
Certain products may not be eligible for return due to hygiene, safety, customization, or other applicable restrictions. Such restrictions will be mentioned on the relevant product page.
For return or refund assistance, contact our customer support.
